> ## Documentation Index
> Fetch the complete documentation index at: https://docs.pingmee.co.il/llms.txt
> Use this file to discover all available pages before exploring further.

# Get Conversation Statuses

> Returns all custom conversation statuses for the authenticated business. These are business-defined status labels (title and color), not the conversation `statusCase` (`open` / `closed` / `standby`).

Returns the custom conversation status definitions configured for your business (title and color).

This is different from [Set Status](/api-reference/conversation/status), which sets a conversation's `statusCase` (`open` / `closed` / `standby`).


## OpenAPI

````yaml GET /conversation/statuses
openapi: 3.1.0
info:
  title: Pingmee API
  description: A complete guide to Pingmee micro service architecture.
  version: 1.0.0
servers:
  - url: https://api.pingmee.co.il
security:
  - cookieAuth: []
    ApiKeyAuth: []
paths:
  /conversation/statuses:
    get:
      description: >-
        Returns all custom conversation statuses for the authenticated business.
        These are business-defined status labels (title and color), not the
        conversation `statusCase` (`open` / `closed` / `standby`).
      responses:
        '200':
          description: Conversation statuses
          content:
            application/json:
              schema:
                type: object
                properties:
                  statuses:
                    type: array
                    items:
                      $ref: '#/components/schemas/ConversationStatusDefinition'
                additionalProperties: false
        '400':
          description: Unexpected error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '401':
          description: Unauthorized
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
components:
  schemas:
    ConversationStatusDefinition:
      type: object
      required:
        - id
        - title
        - color
        - associatedTo
      properties:
        id:
          type: string
          description: Unique identifier of the status
        title:
          type: string
          description: Human-readable status title
        color:
          type: string
          description: Status color (hex, rgb, or named color)
        associatedTo:
          type: string
          description: Business or account the status is associated with
        isSelected:
          type: boolean
          description: Whether this status is selected in the UI
      additionalProperties: false
    Error:
      required:
        - error
        - message
      type: object
      properties:
        error:
          type: string
        message:
          type: string
  securitySchemes:
    cookieAuth:
      type: apiKey
      in: header
      name: Cookie
      description: Personal access token from Pingmee Settings → Developer Tools
    ApiKeyAuth:
      type: apiKey
      in: header
      name: x-api-key
      description: Business API key from Pingmee Settings → Developer Tools

````