> ## Documentation Index
> Fetch the complete documentation index at: https://docs.pingmee.co.il/llms.txt
> Use this file to discover all available pages before exploring further.

# Get Conversation

> Get a single conversation by participants identifiers.



## OpenAPI

````yaml GET /conversations/{id}
openapi: 3.1.0
info:
  title: Pingmee API
  description: A complete guide to Pingmee micro service architecture.
  version: 1.0.0
servers:
  - url: https://api.pingmee.co.il
security:
  - cookieAuth: []
    ApiKeyAuth: []
paths:
  /conversations/{id}:
    get:
      description: Get a single conversation by participants identifiers.
      parameters:
        - name: id
          in: path
          required: true
          schema:
            type: string
          description: Unique identifiers of the conversation participants.
      responses:
        '200':
          description: Conversation
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Conversation'
        '400':
          description: Invalid request
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '404':
          description: Conversation not found
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
        '500':
          description: Internal server error
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/Error'
components:
  schemas:
    Conversation:
      type: object
      required:
        - platformCompositionKey
        - associatedTo
        - participantsIdentifiers
        - phoneNumberId
        - messageWhatsAppId
        - customerPhoneNumberId
        - customer
        - createdAt
        - updatedAt
        - unreadCount
        - statusCase
        - answerMode
      properties:
        platformCompositionKey:
          type: string
          description: Platform and phone/page identifier (e.g. whatsapp#<phoneNumberId>).
        associatedTo:
          type: string
          description: Business or account the conversation is associated with.
        participantsIdentifiers:
          type: string
          description: Unique identifiers of the conversation participants.
        lastMessage:
          type: object
          description: Last message exchanged in the conversation.
        phoneNumberId:
          type: string
          description: Business phone number identifier.
        messageWhatsAppId:
          type: string
          description: WhatsApp message identifier.
        customerPhoneNumberId:
          type: string
          description: Customer phone number identifier.
        customer:
          $ref: '#/components/schemas/Customer'
        createdAt:
          type: number
          description: Unix timestamp (milliseconds) when the conversation was created.
        updatedAt:
          type: number
          description: >-
            Unix timestamp (milliseconds) when the conversation was last
            updated.
        unreadCount:
          type: integer
          description: Number of unread messages in the conversation.
        assignedTagIds:
          type: array
          items:
            type: string
          description: List of assigned conversation tag IDs.
        assignedAgentIds:
          type: array
          items:
            type: string
          description: List of assigned agent IDs.
        lastWorkflowExecutionId:
          type: string
          description: Identifier of the last workflow execution.
        lastWorkflowExecution:
          type: object
          description: Last workflow execution data.
        aiFeatures:
          type: object
          properties:
            autoTranslation:
              type: object
              description: Automatic translation configuration.
          additionalProperties: false
        ai:
          type: object
          properties:
            tokensUsed:
              type: number
              description: Number of AI tokens used.
          additionalProperties: false
        statusCase:
          type: string
          description: Conversation status.
          enum:
            - open
            - closed
            - standby
        answerMode:
          type: string
          description: Conversation answer mode.
          enum:
            - bot
            - manual
            - ai
        lastSendMessageFromUser:
          type: number
          description: Unix timestamp (milliseconds) of the last message sent by the user.
        isOptoutFromMarketingMessages:
          type: boolean
          description: Indicates whether the customer opted out of marketing messages.
      additionalProperties: false
    Error:
      required:
        - error
        - message
      type: object
      properties:
        error:
          type: string
        message:
          type: string
    Customer:
      type: object
      required: []
      properties:
        profileImage:
          type:
            - string
            - 'null'
          description: Profile image URL if available
        customerName:
          type: string
          description: The name from WhatsApp or the originating platform
        customerNickname:
          type: string
          description: The name the business gave the customer
        description:
          type: string
          description: >-
            Free-text note / description controlled by the business (shown in
            the conversation sidebar)
        createdAt:
          type: number
          description: Unix timestamp (milliseconds) when the customer was created
        lastActiveAt:
          type: number
          description: Unix timestamp (milliseconds) when the customer was last active
        email:
          type: string
          format: email
          description: Customer email address
        platform:
          type: string
          enum:
            - whatsapp
            - instagram
            - facebookMessenger
          description: Messaging platform the customer is associated with
        phoneNumberId:
          type: string
          description: Platform-specific phone number identifier
        countryCode:
          type: string
          description: Country calling code
        associatedTo:
          type: string
          description: Business or account the customer is associated with
        parsedPhoneNumber:
          type: string
          description: Normalized phone number if available
      additionalProperties: false
  securitySchemes:
    cookieAuth:
      type: apiKey
      in: header
      name: Cookie
      description: Personal access token from Pingmee Settings → Developer Tools
    ApiKeyAuth:
      type: apiKey
      in: header
      name: x-api-key
      description: Business API key from Pingmee Settings → Developer Tools

````